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AMOS Lighting

AMOS Lighting, based in Topsham, offers a curated collection of modern lighting solutions and designer furniture both in-store and online, with a dedicated in-house design team serving residential and commercial clients.

Shining a light on success: Boosting revenue by 232%

Tasked with optimising local visibility, increasing ROAS and enhancing in-store & online conversions, Metric Hub harnessed its PPC knowledge, expertise & innovative mindset to achieve remarkable growth for AMOS Lighting in just 3 months.

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01 The Challenge

AMOS Lighting aimed for an 80% revenue increase year-on year but encountered obstacles in expanding their business. In May 2023, they turned to our expert team at Metric Hub to enhance their local visibility and drive online returns. Our seasoned strategists and dedicated account managers were steadfast in their belief that performance could be optimised across all fronts, from PPC to in-store conversions, achieving overall business growth.

Metric Hub set out to position AMOS Lighting as the number one supplier of designer lighting in the South West, aiming to increase both in-store conversions and online sales to secure an unparalleled market share.

Our objectives:

  • Establish local conversion actions for AMOS Lighting’s Topsham store visitors in the first month, setting a baseline and achieving a 200% increase over the following three months.
  • Increase ROAS (return on ad spend) by 40% within three months.
  • Achieve an 80% increase in transactions while reducing the cost per transaction by 25% within three months to meet the targeted ROAS.
  • Implement innovative display and remarketing strategies to increase local visibility by 50% from June to August.
02The Strategy

Increase local visibility with Google Ads

Metric Hub used Google Ads’ local action features to measure the success of AMOS Lightings’ in-store and local campaigns effectively, setting specific goals for these engagements. We also introduced local PMAX campaign formats to improve visibility in local searches, such as when people search for ‘lighting shops near me’ in places like Exeter.

Additionally, we utilised the local campaign format to optimise AMOS Lighting’s Google Business Profile, highlighting exclusive in-store offers and products. Through testing, we discovered that a 25% discount maximised customer traffic and profitability.

To overcome challenges such as limited reach in display campaigns and designer brand trademark issues, we adjusted our approach by incorporating customer match data, removing location restrictions, and working with Google Account Management to navigate trademark policies effectively.

Segmentation in Performance Max

Metric Hub improved AMOS Lightings’ existing campaign by segmenting their lighting and furniture brands into different PMAX campaigns, each with a unique bidding strategy. We also ran a separate Shoptimised campaign to promote lower-performing products.

To ensure AMOS Lightings’ ads reached the right people and met our targets, we created multiple asset groups for each brand, tailored to specific audience segments. We noted that the audience varied slightly across brands and adjusted the language for cheaper products and luxury items to make the ads more effective.

Creative Customer Targeting

Metric Hub tested App targeting to reach diverse customer segments for each of AMOS Lightings’ brands. This ad targeting strategy involved tapping into specific app categories that prospective customers would likely use, such as interior design, country living, and even public school apps, to reach an affluent demographic.

In Google Shopping, we utilised customer reviews and promotions to enhance revenue. By optimising product presentation and refining the product feed, we could direct the budget towards high-revenue items, resulting in increased visibility and sales.

Integrating customer feedback into our remarketing efforts significantly boosted display ad performance, while strategic postcode targeting drove foot traffic to AMOS Lighting’s physical store in Topsham with personalised promotions.

03The Result

After establishing a baseline of in-store engagement for AMOS Lighting, Metric Hub achieved remarkable results in increasing local actions and directions conversions from Google location-based ads, exceeding our 200% target increase.

Furthermore, our strategic efforts led to a significant improvement in ROAS, rising from 9.3% in May to 14.7% in August, marking a 58% increase. Overall revenue across all channels saw an impressive month-on-month increase of 124% and an outstanding year-on-year headline of 232%, highlighting the substantial growth achieved.

Additionally, transactions surged to 314 in August from 155 in May, surpassing our objective with a 102% increase, while the cost per conversion dropped significantly over 3 months, resulting in a 41% reduction in costs.

Within a short timeframe, Metric Hub has implemented innovative strategies across various search and display channels, delivering incredible results for our client. Our continued efforts have demonstrated ongoing growth against our objectives despite challenges posed by the wider economic environment, and we look forward to supporting the team at AMOS Lighting as they go from strength to strength.

  • 472% increase in Local Actions & 525% increase in Directions conversions
  • 58% increase in ROAS from May to August
  • 125% MoM revenue increase & 232% YoY

We only switched to Metric Hub in June and already have seen our ROAS increase from an average of 9 to nearly 13. Tom and his team communicate clearly and regularly, a very refreshing on the ball agency to work with. A pleasure and highly recommend.

Jonathan Prince, Marketing Manager

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We only switched to Metric Hub in June and already have seen our ROAS increase from an average of 9 to nearly 13. Tom and his team communicate clearly and regularly, a very refreshing on the ball agency to work with. A pleasure and highly recommend!
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